Last Updated: July 10,2020
Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them.
INFORMATION WE COLLECT ABOUT YOU
Data you directly and voluntarily provide to us:
We may collect and process some or all of the following information you make available to us when you make a purchase or use our Services, such as:
- First and last name
- Email address
- Mailing address
- Phone number, which may include your mobile phone number
- Online account information, including username and password
- Payment information
- Product ratings and reviews, including any media submitted with a review
- Live chat communication details
- Customer support or technical information you provide when you contact us directly
- Details of your purchases and fulfillment of orders
- Other information you may provide to us through blog comments, promotions, or research through our Services
Information we automatically collect from you:
We also collect information by automated means such as cookies, web beacons, and similar technologies when you visit our Services, interact with our ads on other websites, or open emails that we send. This information may include:
- Web server/log data such as IP address, domain type, device identifier/data, browser version, operating system, unique personal identifiers, and the resources that you access
- Mobile carrier and device settings (for example, your language preference or information stored in your browser settings)
- Requested and referring URLs
Data from third parties:
We collect data by allowing third-party companies to place cookies, web beacons, and similar technologies on our website. We may, from time to time, receive information (such as contact information or interest data connected to your contact information) from third parties with whom we have marketing, analytical, or service relationships. Sometimes, we use these companies to enhance Information we already have (such as your demographic data or likely interests).
HOW WE USE YOUR INFORMATION
We may use the personal information we collect from you for one or more of the following business or commercial purposes:
Security and auditing. To protect against malicious activity, analyze fraud potential, and secure our services and operations.
Product sales and fulfillment. This includes the evaluation of products and services we offer and the processing and shipping of your orders. It also includes providing customer care, managing return transactions, processing returns, and issuing refunds.
Account creation and maintenance. Includes creating and managing your account with us, providing service to you by replying to requests or questions, verifying information, and providing other services related to our business operations.
For marketing communications. To market to you and other potential customers, including direct mail, email, display media, search engine marketing, and other channels. We and our service providers may use the data you provide, or that is collected through our Services, to provide you with updates, advertising, and promotions, where you have chosen to receive these.
Analytics services. We work with third-party analytics providers to help us understand how our Services are being used, such as website usage data collection, reporting, ad response measurement, A/B testing, website analytics, and to assist with delivery of relevant marketing messages and advertisements.
Conducting research. We may deploy research, such as surveys or focus groups, to improve your experience or to help develop new services and products.
YOUR DETAILS ARE IN SAFE HANDS.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping on KaphaLiving.com possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others. The Website depends, in part, on functionality provided by third-party vendors. Some of your information may pass through the systems of these vendors in order to deliver a quality shopping experience to you.
HOW YOUR INFORMATION IS SHARED WITH THIRD PARTIES
We may share the Information we collect from you for one or more of the following business or commercial purposes:
With our service providers. We may share your Information with our service providers who work on our behalf. For example, artists and designers who ship orders to you; service providers who handle payment processing, sales tax management, data management, website feature administration, email distribution, market research, or analytics; and advertising partners. These service providers will only have access to the Information needed to perform these limited functions on our behalf.
On our website. For example, we may display the Information you post on product reviews, Wish List, or Blog website features. Note: We recommend that you do not post any information in these features that you do not want to share publicly.
For marketing and direct mail campaigns. We may disclose certain information (including name, mailing address, and non-sensitive transactional information such as your purchase history, amounts paid, and products ordered) to trusted marketing partners (such as data co-operatives) for trade or rental purposes. A data co-operative collects purchase data and customer information across a range of different categories from US retailers; this is a common practice amongst catalog-oriented companies that helps us market to prospective customers.
Via social media sharing. Our Services may use social networking or “share functionality” or may contain links to third-party websites or applications that are not owned or controlled by us. Your use of these features may result in the collection or sharing of information about you by these sites or applications, depending on the feature. We assume no responsibility for the content, policies, or practices of any third-party website we may link you to. You are subject to the policies of those third parties.
With our company affiliates. We may share your information with companies affiliated with the Kapha Group in order to inform you of related services or products, provide joint content and services, or improve your experience. Affiliates include our subsidiaries, owners, and other companies that they own.
With successors to all or part of our business. This may include an asset sale, corporate reorganization, or other change of control.
To comply with the law or to protect ourselves. For example, this could include responding to a court order, sharing Information requested by a government agency, or sharing Information if we were investigated for potential fraud.
We offer you certain choices about the collection, use, and sharing of your Information. Withdrawing your consent to use your personal information may mean that you cannot take advantage of certain offerings or website features.
We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws.
Unsubscribe from emails. If at any time you would like to stop future delivery of Kapha Group emails, please follow the unsubscribe link included at the bottom of each email we send you. Asking to be removed from the Kapha Group email list will not prevent you from receiving email communications relating to orders placed, notifications about upcoming amazing deals, or other transactional email communications if you have provided us with your email address for said purpose.
Data analytics. If you do not wish to have technology used to gather information about how you interact with our website while you are on our website, please install the Google Analytics Opt-out Browser Add-on and employ it at the start of each session on our website.
A cookie will be set on your browser that instructs this technology not to start for that session. Please note that the next time you access our website, the analytics will be reactivated, so you will have to disable the technology each time. If you reject the cookies and web beacons we use, you may still use certain aspects of our website, but you may not have access to certain features.
Do not track. The Kapha Group site is not designed to recognize a web browser’s “do not track” setting. If you would prefer not to receive cookies from any website, most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies.
Note that certain features of our website may not work if you delete or disable cookies. In addition, disabling cookies may cancel opt-outs that rely on cookies, such as web analytics or targeted advertising opt-outs.
Telephone numbers. If you supply us with your telephone number, you will only receive telephone contact from us with information regarding orders you have placed with Kapha Group, including invitations to participate in surveys about your experiences with the same.
SECURITY AND FRAUD PREVENTION
We are committed to keeping your personal information private and secure. KaphaLiving.com was developed to support secure online purchasing through secure socket layer (SSL) technology. All Information that you provide while using our website is encrypted for your protection.
A username and password are needed to access certain areas of our website. Kapha Group uses reasonable means to safeguard personal information under our control. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you.
We take precautions to carefully screen orders when they are made and to prevent credit card fraud to the extent possible. However, because the Internet is never completely secure, we encourage you to use caution whenever you access the Internet. It is your responsibility to protect your username and password.
VISITORS FROM OUTSIDE THE UNITED STATES
KaphaLiving.com is intended for customers located in the United States of America and Canada, and online orders accepted over this website can only be shipped to the United States, Canada, Puerto Rico, U.S. Territories, and APO/FPO addresses.
We are a general audience service, and we do not knowingly collect personal data from children under 13 years of age. However, the Kapha Group website is safe to be used by minors as well.
From time to time there may be information on our website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Kapha Group reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
CONTACT US FOR MORE INFORMATION
All of the Content you see and hear on the KaphaLiving.com website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Kapha Group.
The entire Content of this Website is copyrighted as a collective work under U.S. copyright laws, and Kapha Group owns a copyright in the selection, coordination, arrangement and enhancement of the Content.
The Content of this Website, and the site as a whole, is intended solely for personal, noncommercial use by the users of our site.
You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non—commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.
USER CONTRIBUTED CONTENT POLICY
The Kapha Group website (www.KaphaLiving.com) and social media sites (including, but not limited to, Instagram, Facebook, Pinterest and Twitter) (collectively the “Sites”) may provide opportunities for you to post or store content in the form of text, artwork, photographs, videos and or music on the Sites (“User Content”). User Content is publicly accessible and includes your social media profile information and any content you post pursuant to your profile, but it does not include information you submit to register with or place an order from www.KaphaLiving.com. Kapha Group is not obligated to maintain any User Content in confidence. You agree that you are solely responsible for your User Content and that you post such User Content at your own risk.
By submitting or posting any User Content to the Sites, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish or send through the Sites any content that:
- contains any defamatory, libelous, obscene, pornographic, offensive, hateful, threatening, or inflammatory material;
- promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;
- advocates, promotes or assists any illegal act including, but not limited to, violence or computer misuse, or the infringement of the intellectual property rights;
- contains viruses, corrupted data, or other harmful, disruptive, or destructive files;
- is made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
- is threatening, abuses or invades another’s privacy, or is likely to harass, upset, embarrass, alarm, or annoy any other person, all as determined in our sole discretion;
- is likely to deceive any person or be used to misrepresent your identity or affiliation with any person;
- gives the impression that it emanates from Kapha Group, if this is not the case; and/or
- contains anything that, in Kapha Group’s sole determination, is objectionable or inhibits any other person from using or enjoying the site, or which may expose Kapha Group or the users of the Sites to harm or liability of any kind.
Should you wish to remove any User Content that you have posted, Kapha Group’s agent for notice for removal can be reached as follows: Kapha Group LLC, Attn.: Administration, P.O. Box 179, Northport, NY 11768 E-mail: email@example.com
Kapha Group reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on the Sites at any time and for any reason without notice, and you are solely responsible for creating backup copies and replacing any User Content you post or store on the Sites at your sole cost and expense.
By posting User Content to the Sites, you represent and warrant that (a) such User Content is non-confidential; (b) you own and control all of the rights, title and interest in and to the User Content or you otherwise have all necessary rights to post and use such User Content to the Sites and to grant the rights to Kapha Group that you grant in these Terms; (c) the User Content is accurate and not misleading or harmful in any manner; and (d) the User Content, and your use and posting thereof in connection with the Sites, do not and will not violate these Terms or the terms and conditions of use of the Sites, or any other applicable Kapha Group terms, guidelines or policies or any applicable law, rule or regulation.
NOTICE OF FUTURE CHANGES TO THIS POLICY
We may decide to change our policies or use consumer information for new, unanticipated purposes not previously disclosed. If our information practices change, we will post the policy changes to this page or link to further information from this page.
These Terms and Conditions May Change
KaphaLiving.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this Website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Website.